Credit Commercial Debt Collection-World Credit Organization

6.13 Credit merchant debt collection

6.13.1 Introduction to Credit Merchant Debt Collection

Credit debt collection refers to the credit service that credit institutions use credit punishment to urge debtors to fulfill their repayment obligations. The service first confirms the authenticity and legitimacy of the creditor's right by reviewing the contract, legal documents and other materials, and then notifies the debtor to repay the loan. , by gradually expanding the scope of delivery, the debtor is subject to continuous credit punishment, so as to urge him to fulfill his repayment obligations. Internationally, most of the commercial debt collection is done by credit companies, and at the same time, most of the credit companies are also engaged in commercial debt collection business. The international common practice is: creditors use credit companies as their first choice for debt collection services.

Although credit commercial account collection is a traditional credit service, in the modern sense, credit commercial account collection is innovated and perfected by the World Credit Organization (WCO), which greatly improves the success rate and reduces the practice risk. The success rate of international commercial accounts is 8%, but the success rate of ICE8000 credit institutions is generally above 60%.

The service standard for credit commercial debt collection is: "ICE8000 International Credit Standard System Credit Commercial Debt Collection Standard" (https://www.ice8000.org/acnhwgc/32.htm).

6.13.2 Features of Credit Merchant Debt Collection Service

1. Mainly by means of threatening customer credit. Compared with legal service agencies, credit agencies mainly use threats to customers' credit as a means of collecting commercial debts, and rarely use legal proceedings and other means. Of course, credit institutions do not refuse to use legal proceedings when collecting commercial debts, and will use the results of legal proceedings as a basis for increasing credit penalties for debtors. With the popularization of Internet technology, the dissemination of credit information has become more and more rapid. If there is a debt recovery, it means that the record of its dishonesty will be recorded in the ICE8000 credit database, and units and individuals all over the world can easily inquire. In this way, all companies and individuals with a certain credit management quality and common sense of credit management in the world will not or rarely have economic transactions with companies and individuals listed in the "blacklist". In this way, the development space of debt-debt enterprises is compressed to the greatest extent, and eventually the debt-debt enterprises are forced to repay their debts.

Second, strong professionalism and high professional difficulty. Credit commercial account collection work requires collection personnel to have comprehensive knowledge of law and credit, as well as good psychological quality and communication skills. It is a highly professional and difficult job.

6.13.3 Advantages of ICE8000 commercial debt collection:

1. Advantages of credit instruments. We can comprehensively use various credit tools of ICE8000, such as: internal complaints, credit warnings, public complaints, public exposure, credit warrants and other credit tools, so that the collection work can maximize the benefits of debtors and related parties under the premise of legality. Credit threat or credit punishment by the benefit transmitter.

Second, professional ethics advantages. All credit professionals abide by ICE8000 industry self-regulatory standards and are supervised by the World Credit Organization (WCO). If they violate professional ethics, the parties can easily pursue their responsibilities.

6.13.4 Frequently Asked Questions about Debt Collection

1. Is it legal for ICE8000 credit agencies to disseminate information about debtors' arrears?

Answer: Legal. As long as the fact that the money is owed is true, spreading the fact that the money is owed does not constitute defamation, nor does not using insulting words constitute insult. The fact that the debtor owes money does not belong to the business secret of the unit, nor does it belong to personal privacy. The ID number and photo of the legal representative of the debtor are part of personal privacy. However, for professional fraudsters, when the legal value of protecting personal privacy conflicts with the legal value of protecting the public from deception, the law will of course give priority to the latter.

Second, if the ICE8000 credit agency’s improper behavior in the process of dunning the payment results in legal liability, should the creditor bear the responsibility?

Answer: As long as the evidence of arrears provided by the creditor is true, the creditor does not need to bear any legal responsibility for the behavior of the ICE8000 credit agency. That is to say, the ICE8000 credit institution independently assumes the legal responsibility for its own debt collection method, which has nothing to do with the creditor. If the evidence of arrears provided by the creditor is false, the creditor should bear legal responsibility for his actions.

The entrustment contract signed by the creditor and the ICE8000 credit institution contains the following clauses:

1. Party A (client) shall ensure that all evidence materials and statements provided are true, otherwise, Party A (client) shall bear corresponding legal responsibilities.

The above content is excerpted from "Introduction to ICE8000 Credit Knowledge" (written by Fang Bangjian, free to use, but please indicate the source)