Credit Repair - World Credit Organization
5.8 Credit Repair
5.8.1 Introduction to Credit Repair
Credit restoration is a traditional credit service, and ICE8000 improves it. Applicable standards for credit repair: "ICE8000 International Credit Standard System Bad Credit Record Credit Repair Standards" (https://www.ice8000.org/acnhwgc/65.htm).
Noticing that some units and individuals who sincerely say goodbye to untrustworthy behaviors hope to gain the opportunity to regain the trust of the society, the World Credit Organization (WCO) has formulated the ICE8000 international credit standard system credit restoration standard. ICE8000 credit restoration is not to delete or cover up an organization’s dishonest records, but a third-party credit agency to prove that the person responsible for the dishonest behavior has corrected the dishonest behavior, obtained the understanding of the victim of the dishonest behavior, and promised not to engage in similar activities. breach of trust.
1. The meaning of credit restoration
Credit restoration means that the person responsible for the untrustworthy behavior has obtained the understanding of the victim, which shows that the perpetrator has a sincere will.
Second, the standard of credit repair
The person responsible for the dishonesty has obtained the forgiveness of the victim or is deemed to have obtained the forgiveness of the victim.
5.8.2 ICE8000 Common Credit Repair Procedure
1. For untrustworthy behaviors that meet the following conditions at the same time, ordinary credit restoration procedures apply:
1. Specific, specific and clear contact information of the victim;
2. The number of victims is less than 100.
2. Ordinary credit repair procedure:
(1) If the person responsible for the untrustworthy behavior meets the credit restoration standards, he or she should submit a credit restoration application to the ICE8000 credit agency and provide relevant certificates. The person responsible for the untrustworthy behavior shall ensure that the relevant information provided by him/her is true, shall promise to abide by this standard, and shall declare the terms of the oath of conscience and the CS clause.
(2) The ICE8000 credit agency will conduct a formal review of the application materials. If the application does not meet the application requirements, the application will be rejected and the reasons will be explained. If the person responsible for the dishonesty only submits the list of victims but does not submit the agreement of understanding, the ICE8000 credit agency can contact the victim to negotiate and sign the agreement of understanding.
(3) Announcement. The ICE8000 Credit Agency wrote the "Credit Restoration Investigation Report" based on the proof materials provided by the victim, and published it on the World Credit Organization (WCO) website for 30 days.
(4) Sampling survey and objection survey.
1. If someone raises an objection during the publicity period, the ICE8000 credit institution shall investigate the objection.
2. Regardless of whether someone raises an objection or not, ICE8000 credit institutions shall conduct random sampling surveys at a rate of no less than 30%.
(5) Announcement of results.
1. After investigation, if it is found that the certification materials provided by the person responsible for the untrustworthy behavior are untrue, the repair fails and an announcement is made. The person responsible for the untrustworthy conduct may resubmit the repair application.
2. After investigation, if it is not found that the certification materials provided by the person responsible for the untrustworthy behavior are false, the restoration is successful and an announcement is made.
3. During the credit restoration process, if any of the following situations occurs, the normal credit restoration procedure should be terminated and the special credit restoration procedure can be started:
1. When more than half of the victims cannot be contacted;
2. When more unspecified victims are found.
5.8.3 ICE8000 Special Credit Repair Procedure
1. If the following conditions are met at the same time, the special credit repair procedure is applicable:
1. The victim is not specific, specific or has no clear contact information;
2. There are more than 100 victims.
2. Special Credit Repair Procedure:
(1) Application. The person responsible for the dishonesty applies to the ICE8000 Credit Agency for credit restoration and submits relevant supporting materials.
(2) The person responsible for the untrustworthy conduct issues an apology announcement and makes a public apology. The ICE8000 credit agency determines the content of the public apology, the media for the announcement, and the number of announcements based on the distribution of the victims. The number of announcements is more than three times, and the interval between each apology of the person responsible for the dishonesty should be more than 30 days.
(3) Within 180 days after the first public apology, if there is no aggrieved person who clearly expresses that he does not forgive the person responsible for the dishonesty, it is deemed that all the victims have forgiven the person responsible for the dishonesty. If there is an aggrieved person who expressly expresses not to forgive the person responsible for the dishonesty, the person responsible for the dishonesty should sign an understanding agreement with the person responsible for the dishonesty. After signing the understanding agreement, it is deemed that all the victims have forgiven the person responsible for the dishonesty.
(4) Announcement. ICE8000 Credit Agency writes the "Investigation Report on Credit Restoration" and publishes it on the World Credit Organization (WCO) website for 30 days.
(5) Sampling survey and objection survey.
1. If someone raises an objection during the publicity period, the ICE8000 credit institution shall investigate the objection. The victim who raises an objection during the publicity period still has the right to request to sign an understanding agreement with the person responsible for the dishonesty, but the agreement of understanding should be fair and consistent with the previous understanding agreement signed by the person responsible for the dishonesty. If the victim refuses to sign the agreement, it is deemed to have waived the relevant rights, and it is still deemed that all the victims have forgiven the person responsible for the dishonesty.
2. No matter whether someone raises an objection or not, the ICE8000 credit institution shall conduct a random sampling survey on the proof materials such as the agreement of understanding at a rate of no less than 30%.
(6) Result announcement.
1. After investigation, if it is found that the certification materials provided by the person responsible for the untrustworthy behavior are untrue, the repair fails and an announcement is made. The person responsible for the untrustworthy conduct may resubmit the repair application.
2. After investigation, if it is not found that the certification materials provided by the person responsible for the untrustworthy behavior are false, the restoration is successful and an announcement is made.
5.8.4 FAQ
1. Is credit restoration a crisis public relations activity?
Answer: Credit restoration is an activity in which the person responsible for dishonest behavior expresses his sincere repentance attitude to his stakeholders or publicly to the outside world. It is not just a crisis public relations activity in the traditional sense, although crisis public relations activities may also have activities such as apology on the surface. It can be regarded as a crisis public relations activity with credit supervision. But it's a double-edged sword. If the person responsible for the dishonest behavior does not sincerely repent, but pretends to be sincerely repentant, a greater price will be attached to it, and it is better not to apply for credit restoration.
Second, how long does credit repair take?
Answer: For ordinary repair procedures, after we receive the application documents, we will conduct a formal review within three working days, and those that are unqualified or incomplete will be returned for correction. If it is qualified or complete, the investigation and verification of the unit (individual) that issued the certificate of understanding will be completed within ten working days, and the "Credit Repair Status Report" will be written and released to the public. Report a dispute and the fix is complete.
As for the special repair program, since there are many and uncertain objects to be infringed, and it is difficult to determine the working time, the time will be longer.The above content is excerpted from "Introduction to ICE8000 Credit Knowledge" (written by Fang Bangjian, free to use, but please indicate the source)